Yes, you can receive funds in other currencies and from multiple countries around the world. Each customer gets their own dedicated payment instructions and SWIFT to receive (international) payments.
At the moment, payments can be received in HKD, USD, EUR, and GBP.
If you have an HKD-USD Account with us, transfers that come in different currencies than those two will automatically be converted to HKD.
For the moment, the EUR and GBP account can only receive payments in those two currencies (EUR or GBP respectively).
There are a few jurisdictions that Neat can’t receive transfers from, which you can find here [restricted countries list].
You can receive incoming transfers from any other country in your HKD and USD accounts! For your GBP and EUR accounts, you can receive money from any country in the SEPA region that is not on our restricted countries list.
IMPORTANT: Bank code, branch code & account number
In Hong Kong, bank payments require a bank code, branch code & account number. However, confusingly, different banks use different formatting in their online banking systems.
• If an online banking site specifically asks for a branch code, you can split up the branch code and account number.
• If no branch code is asked for in the account number field, simply input the branch code followed by the account number as one joint number.