Can a friend/family member top up my account? Support Team August 03, 2017 10:35 Updated Yes. However not in cash.Furthermore, be aware of the Top-up limits. Related articles What is the maximum balance in my Neat account? What is the top-up limit? How can I top up my Neat account from Hong Kong? How can I top up my Neat account from a foreign bank account? I’ve topped up via an ATM but don’t have the receipt. What should I do?