How do I open a Neat account? Support Team August 03, 2017 10:37 Updated You will need to first download the Neat App and you will then enter our account opening process. It’s simple and easy and takes about 10 minutes. Related articles Why do I need to verify my identity to open a Neat account? Can anyone open a Neat Account? Is Neat a credit card? How can I top up my Neat account from Hong Kong? I have a problem when uploading my passport/HKID photo. What should I do?