There are 3 methods for topping up your Neat personal card. 


1). FPS Top-Up (instant)

You can top up your Neat Personal card directly using FPS. 

You can find the full instructions here.

Topping up your Neat Card with FPS is instant. 

2). Online bank transfer (1-2 business days)



You can make an online transfer to your Neat account. Below you can find the account details.

Beneficiary: ePaylinks Technology Co., Limited 

Bank code: 012  

Account number: 875-0051-2543 

Message*: <your 16 digit Neat Card Number> 

Bank: Bank of China (Hong Kong ) Limited  

Beneficiary address: Unit A, 22/F, Legend Tower, 7 Shing Yp St., Kwun Tong, Hong Kong  

Bank Address: Bank of China Tower, 1 Garden Road, Central, Hong Kong 



*If message field is not available, please inform us at with the payment confirmation.


3).  Cash Top-Up (1-2 business days)


You can make a cash top-up at a Bank of China Cash Deposit ATM (see locations). Please note that every top up received after 4:00pm on Fridays, or the last business day before the weekend will only be topped up on the next working day of the following week. Regular top up time is between 6 pm - 7 pm on business days.

Cash Deposit Machine:
Bank of China (Hong Kong only)

Account Number



After top up is made, upload the slip via your Neat app. Please note daily cash top up is HKD3,000.