There are three methods for topping up your Neat account. 


1). FPS Top-Up (instant)

You can top up your Neat Personal card directly using FPS. 

You can find the full instructions here

Topping up your Neat Card with FPS is instant. 

2). Direct bank transfer (3-5 business days)


You can link any Hong Kong bank account opened in your own name from the Neat app for free. You can then pull money from within the Neat app or set up automatic top-ups. 

More details

3). Online bank transfer (1-2 business days)



You can make an online transfer to your Neat account. Below you can find the account details.

Message (if available)

Your card number. No letters, digits only.

Beneficiary Name
ePaylinks Technology Co., Limited

Bank code

Account Number

Bank of China (Hong Kong) Limited


4).  Cash deposit (1-2 business days)



You can deposit at a Bank of China Cash Deposit ATM (see locations)


Cash deposit machine

Bank of China (Hong Kong only)


Account Number