We treat your money very seriously. So we verify the identity of all our users to protect you and Neat against fraud and money laundering. It’s a regulatory process called 'Know your Customer’ (KYC) which is governed by Hong Kong’s Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615).
We are committed to protecting and respecting your privacy rights under Hong Kong’s Personal Data (Privacy) Ordinance.
All data transferred between our servers is fully encrypted using Secure Socket Layer (SSL) security standard.
Data at rest is encrypted using 256-bit Advanced Encryption Standard.
We also utilise two-factor authentication to add an extra layer of security.