All you have to do is download the Neat App on your smartphone and complete the registration process. 

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For that, you will only need your valid passport, Chinese Resident Identity Card or Hong Kong Permanent Identity Card.


*For applicants who possess a HKID card but do not hold permanent resident status, he/she is required to apply with  their valid passport to verify their nationality.

**For Mainland Chinese resident applicants, only Chinese Resident Identity Card will be accepted.


Once you have successfully completed the registration process, your card will be sent to you, free of charge. It will take around 1 week for your Neat card to arrive at a Hong Kong address. Shipping times vary for other destinations.