The Neat App allows you to connect with your money:

  • Open a Neat account
  • Top up your Neat account
  • Receive instant notifications each time you do a transaction with your Neat card
  • Get in touch with our wonderful Customer Support team
  • Get a clear overview of your spending
  • Automatically categorise your expenses
  • Export transaction details in CSV format
  • Pay your friends instantly and at zero cost via the Neat P2P feature


Additionally, you can edit most of your details in your Profile > Personal Information.


For security purposes, you are unable to edit all your profile details from within the Neat App. 


Please contact us at support@neat.hk from the email address you are signed up with, if you need to update your information such as your address, contact phone number, email address or name.